Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's garments without notifying every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers are expressing on platforms claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.
Vinted explained the updated approach better aligns with similar services.
They have suggested members to examine their items and adjust the sizing manually where appropriate, which has left users frustrated.
Measurement Approach Updates
Previously, the measurements included one number and one letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.
Member Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Manual Updates
A different user, based in Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million users, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change to its shipping options following member complaints.
